Monthly Care Statements implementation

This webinar gives providers and workers information about how to provide Monthly Care Statements. This includes how to register for the voluntary start and how they can count towards care minutes. It also covers the benefits for older people, their representatives and providers.

Audience:
Health sector
Webinar date:
to

Presenters 

  • Chair: Ingrid Leonard, Assistant Secretary, Quality and Assurance Division, Department of Health and Aged Care
  • Presenter: Katy Roberts, Director, Resident Experience and Food Policy Section, Department of Health and Aged Care
  • Presenter: Corey Irlam, Deputy Chief Executive Officer, Council of the Ageing (COTA)
  • Presenter: Anne Muldowney, Senior Policy Officer, Older Person’s Advocacy Network (OPAN).

About the webinar

A Monthly Care Statement is a statement that providers give to residents and their representatives every month to improve communication about health and wellbeing.  

The statement will summarise:

  • the care the resident accesses 
  • changes to the resident’s health or care 
  • other relevant events that occurred in the previous period.

We encourage all residential aged care homes to offer Monthly Care Statements from 1 October 2024.  

Giving statements voluntarily will improve communication, develop processes with your residents and improve your care planning before it becomes mandatory. 

We will release guidance on Monthly Care Statements for you to review before the webinar.  

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