When this privacy notice applies
This privacy notice applies to the tobacco plain packaging complaints form.
This notice explains how we (the Australian Government Department of Health and Aged Care) manage personal information to meet our obligations under the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information we collect
Optional information we collect about you includes your:
- name
- address
- phone number
- email.
Required information we collect about the business you’re reporting includes the:
- type of business
- business name
- business address
- type of breach
- type of tobacco product involved, including the brand
- date of the potential breach
- details of the potential breach.
Why we collect this information
We need this information to determine whether a breach has taken place.
If you choose not to provide any contact information, we won’t be able to respond to you.
How we collect this information
We collect personal information directly from you.
Who we disclose your personal information to
We will disclose your information to anyone the law requires or authorises us to share with.
How we store your information
We store personal information on electronic media, including our Electronic Document and Records Management System and cloud computing solutions. We also hold personal information on paper files.
We protect electronic and paper records in accordance with Australian Government security policies, including the:
How you can access or correct your information
Contact us to access your personal information or correct it. The privacy policy includes more about this process.
Concerns and complaints
Our privacy policy explains how you can make a complaint if you think we have breached:
- the Australian Privacy Principles
- the Australian Government Agencies Privacy Code.
The privacy policy also explains how we will manage your complaint.
More on privacy
To find out more see our privacy page and our full privacy policy.
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